Business improvement

Operating system and ISO 9001:2026

A practical operating system for the firm, written to the standard and tracked where the work is.

  • Fixed scope · written price before work starts
  • Runs on monday.com
What this is

What it looks like in practice.

Procedures people follow because they live on the same boards as the work, with the documentation discipline ISO 9001:2026 asks for and mentorship through the first audit. The same system extends to ISO 14001, 27001, 45001, 42001 and 20000-1 when a customer or regulator asks for that module.

What you get

01

The operating system documented to ISO 9001:2026, in plain language

02

Procedures, records and reviews tracked in monday.com

03

Mentorship through the first audit

How we get there

Four steps, and you can stop after any of them.

The same four steps behind every engagement, whichever service you start with. Each one is priced before it starts.

  1. 01

    Discover

    One-time · two weeks

    We map the manual processes and size the return.

    If you stop hereYou leave with a build plan you can use with or without us.
  2. 02

    Design

    Included · priced in writing

    The workspace, data and automation design, priced in writing.

    If you stop hereNothing gets built until you accept the price.
  3. 03

    Build

    One-time · four to ten weeks

    Fixed scope, built inside how you already work, your team trained on it.

    If you stop hereThe system is yours whether or not we run it.
  4. 04

    Run

    Monthly · cancel any time

    We watch, error-handle and tune what we built.

    If you stop hereCancel any time. The system stays with you.
Business consulting

Ways to start, and what each one includes.

The consulting layer underneath everything we build. Where the work loses time and money, how it should flow, and the operating rhythm that keeps it improving.

Business-improvement consulting

Operating-system discipline, quality discipline and clarity on where to play. Monthly, with a named architect on the account.

What’s included

Operating system + ISO 9001:2026 implementation

A practical operating system for the firm, documented to ISO 9001:2026 and tracked in monday.com, with mentorship through the first audit.

What’s included

Every engagement is fixed-scope and quoted in writing after the right-fit call, before any work starts.

Questions

What clients ask before they start.

Is Fidelis Labs ISO-certified?

No. We bring ISO 9001 implementation experience: the operating system is documented to the standard and tracked in monday.com, with mentorship through your first audit.

Where do the procedures live?

On the same boards as the work, so following the procedure is part of doing the job rather than a separate binder.

What does it cost?

Fixed scope, with a written price before work starts.

Bring one real problem.

Fifteen minutes with the architect who would build it. Fit or not, in plain words.