What we do

Every service, sorted by the problem it solves.

Seven services for two kinds of problem: how the firm runs, and the tools it runs on. Each one shows what you receive, what it runs on and where it starts.

When the operation is the problem

Business improvement

The firm runs the same way whether or not you are in the room.

01

Business process consulting

Find where the work leaks time and money, and fix the flow before the software.

What you get
  • A process map that shows where hours and cash go missing
  • The return sized per fix, so you can rank them
  • A build plan you can act on with or without us
Starts with Discover · two weeks
  • monday.com
How it works
02

Operating system and ISO 9001:2026

A practical operating system for the firm, written to the standard and tracked where the work is.

What you get
  • The operating system documented to ISO 9001:2026, in plain language
  • Procedures, records and reviews tracked in monday.com
  • Mentorship through the first audit
Fixed scope · written price before work starts
  • monday.com
How it works
03

IT service management

Turn an IT team that answers tickets into a service with SLAs and a record behind it.

What you get
  • A service catalogue: what IT actually provides, and to whom
  • Request, incident and change routes with owners and response times
  • A change log and an audit trail an ISO 20000-1 assessor can follow
Fixed scope · written price before work starts
  • monday.com
How it works

How business improvement works ISO standards, all six modules

When the tools are the problem

Tools integration

Fewer tools, more output. One working surface, wired to the rest.

04

Systems integration

One operation on one working surface instead of five tools and a spreadsheet.

What you get
  • Boards and dashboards built around the three or four numbers you check
  • Make scenarios that end the re-typing between systems
  • Your team trained on it before we leave
Starts with a monday.com Jumpstart · fifteen guided hours
  • monday.com
  • Make
How it works
05

Governed AI agents

Claude does the reading, chasing and first drafts. A named person stays accountable.

What you get
  • One working agent on a job you chose, judged on real output
  • An agent identity and access register you can show an auditor
  • A monthly cost audit and a person whose name is on the result
Starts with an AI employee pilot · a few weeks
  • Claude
  • Make
How it works
06

Managed AI employees

Onboarded like a hire, run and governed by us, switched off by you at any time.

What you get
  • A compliance-checked first-pass worker on a defined role
  • Supervised probation before it works unattended
  • Monthly governance, tuning and the off switch in your hands
Onboarding, then monthly · cancel any time
  • Claude
How it works
07

Training and adoption

Coaching on the boards and automations your team uses every day, until it is simply how work is done.

What you get
  • Role-by-role coaching on the live workspace
  • Office hours with the architect on the account
  • An adoption check at ninety days, with fixes
Monthly coaching · cancel any time
  • monday.com
  • Make
How it works

The platforms we build on

Not sure which one you need?

That is what the call is for. Bring the problem, not the solution.